Privacy Policy
Your privacy is important to us. This policy explains how Jumpcut handles your data.
1. Introduction
Welcome to Jumpcut, a service provided by MILA APPS LTD ("Company", "we", "us", or "our"), a company registered in England and Wales with its registered office at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Jumpcut application (the "App") available on web, iOS, and other platforms.
2. Our Privacy-First Approach
Key Privacy Feature
Jumpcut processes all videos locally on your device. Your video files are never uploaded to our servers. All silence detection and video processing happens entirely on your device using on-device machine learning.
This means:
- Your videos never leave your device
- We cannot access, view, or store your video content
- Processing works even without an internet connection
- Your content remains 100% private
3. Information We Collect
3.1 Information You Provide
- Account Information: If you create an account, we collect your email address and password.
- Payment Information: For premium subscriptions, payment is processed by third-party providers (Apple App Store, Stripe). We do not store your payment card details.
- Support Communications: When you contact us for support, we collect the information you provide.
3.2 Automatically Collected Information
- Device Information: Device type, operating system version, and unique device identifiers.
- Usage Data: Features used, app settings preferences, and general usage patterns (not including any video content).
- Crash Reports: Technical information about app crashes to help us improve stability.
3.3 Information We Do NOT Collect
- Your video files or any frames from your videos
- Audio content from your videos
- Results of silence detection processing
- Exported or processed video files
4. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our services
- Process your subscription and payments
- Send important notices about your account or the service
- Respond to your support requests
- Analyze usage patterns to improve user experience
- Detect and prevent fraud or abuse
5. Data Sharing and Disclosure
We do not sell your personal information. We may share information with:
- Service Providers: Third parties who assist in operating our service (e.g., payment processors, analytics providers).
- Legal Requirements: When required by law or to protect our rights.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will delete your data upon request, subject to any legal obligations to retain certain information.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Object to or restrict processing
- Data portability
- Withdraw consent
To exercise these rights, please contact us at [email protected].
9. Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us:
MILA APPS LTD
71-75 Shelton Street, Covent Garden
London, United Kingdom, WC2H 9JQ
Email: [email protected]